Electric Shock

2 Replies, 4467 Views

Since 8 months I have a CN35 digital piano, which I like very much.
I only have a problem with the Auto-Power-Off function.
I always get an electric shock when I touch the Power Switch after the instrument is auto-powered-off.
Is this an incidental problem or does it also occur on other CN35's?
What can be done about it?
Dear Mr. Maessen,
the power switch has a plastic surface.
This means you should not get an electric shock.
But maybe some kind of static charge happens.
Do you have a new carpet?
In any case you should contact our service department.
Please email to:
Michael Kunz
Senior Product Manager

Kawai Europa GmbH
MAIL: kunz@kawai.de
TEL: 02151-373100
You are right, it is indeed electric charge that is causing the problem.
There is nothing wrong with my beautiful instrument.

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