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Acoustic und digital piano service

Welcome to the KAWAI service portal! Here you have the opportunity to contact our service team quickly and easily. Your entries will reach the responsible employees directly and will be processed with higher priority than individually written e-mail inquiries.

Please first select whether you would like to continue in the dealer or end customer area of the portal.

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End customers

Repairs, spare parts inquiries, product support, warranty document

If it is not possible for your dealer to process your request (e.g. due to business being closed), please use this link!

Dealers and technicians

Repairs, spare parts inquiries, pick-ups, contacting us

Dealers or technicians who intend to fill out forms on behalf of their end customers should also use this link!

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